Vision Support

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Vision Support

    Sorry for the rant here. But I've had a ticket open on vision support since the 21st of Feb. https://support.hexagonmi.com/s/deta...z00001wHJT6AAO

    Has anyone else noticed that vision support is much slower than standard probe support? What about other less used areas?

    I have however been able to get some ground on UserEcho. Sounds like it's an area that needs more development and hexagon is aware of it. I still need a fix! I have to keep sending my customer files that have incorrect vision settings.

  • #2
    Looking at the fixes made in the recent releases, I'd say that both vision and laser has gotten the majority of fixes.
    PC-DMIS CAD++ 2o19 R1 SP11

    Comment


    • #3
      Perhaps true in development. I think it may not be the case for in-field or direct support.

      Comment


      • #4
        Hi Kyle

        I am the Product Owner for Pcdmis Vision. What is the issue you have reported and have you been given a Jira PCD number? (FYI, Jira is the enhancement and issue tracking software I use to manage the Vision backlog).

        Please email me directly @ [email protected] with the details, Thanks, Neil

        Comment


        • #5
          Neil,

          Hope this finds you well.

          Thanks for the reply, this was actually directed toward support. You are the 'ground' I've mentioned in User Echo. I'm just surprised that I haven't received a support call for the ticket I originally opened. Looking forward to our discussion on Monday.

          Thanks,
          Kyle

          Comment

          Related Topics

          Collapse

          Working...
          X