Updated to Windows 10, Cimcore still looking for sentinel.sys

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Updated to Windows 10, Cimcore still looking for sentinel.sys

    So we have a Roamer Infinite 2.0 with PC-DMIS 2015. It worked before being upgraded to Windows 10.

    Windows 10 sees the "device" but doesn't have a driver for it. The Windows driver folder has sentinel64.sys. Cimcore is looking for sentinel.sys.

    Any help is appreciated.

  • #2
    Just guessing here, but it seems like it is looking for the 32-bit version of the Sentinel driver and you have the 64-bit version.
    PC-DMIS CAD++ 2o19 R1 SP11

    Comment


    • #3
      Exactly my thoughts. IT is scratching their heads since they can't find a 32 bit driver in the system or the driver files with the software. And we tried reinstalling, but Cimcore is still looking for the sentinel.sys file. I just need Cimcore to look for sentinel64.sys instead of that.

      Comment


      • #4
        Is Cimcore a 64-bit application? Probably not. Maybe install the 32-bit version of the Sentinel driver and see if that works?

        Some resources:

        ftp://ftp.wilcoxassoc.com/Hardware/Portable/Cimcore/

        ftp://ftp.wilcoxassoc.com/Hardware/Portable/Romer/RDS/

        https://cpl.thalesgroup.com/software...ntinel-drivers

        ...or call the support and ask what to install in order to fix it.

        NOTE: The FTP resources linked above are pretty old...
        Last edited by vpt.se; 08-31-2020, 10:26 AM.
        PC-DMIS CAD++ 2o19 R1 SP11

        Comment


        • #5
          Thanks, I'll give that a try!

          Comment

          Related Topics

          Collapse

          Working...
          X