Joystick Spring

[phil george]

Does anybody know from where one can purchase the little Z axis tension springs inside the joystick?

[wsicmm]

i know of a supplier we use here in Canada...i'm not sure if that'll help though...

in Ontario it's Canadian Measurement Metrology

3w(dot)cmmxyz(dot)com

Aaron

[phil george]

Thanks. Never ordered anything from out of the country but I can give it a shot.

[rangerboat72]

Catfish Gilley didn't break one already did he???

[phil george]

Nah, he hasn't broken anything yet. But if he does we'll let you know all about it.

[rangerboat72]

Please do...

LOL...

I'm sure he'll be just fine though...

[phil george]

So far so good.

[JamesMannes]

Does anybody know from where one can purchase the little Z axis tension springs inside the joystick?

Usually we call up the Wixom, Michigan BNS office and they send us some free of charge.

[phil george]

Yeah, I just did that and much to my surprise they're doing the same. Thanks.

[#2#]

Usually we call up the Wixom, Michigan BNS office and they send us some free of charge.

Yeah, right! Next you'll be telling us tech support calls you right back!

j/k James - unfortunately you seem to get better response from B&S that we do. Sometimes I wonder if my predicessor (sp?) did something to p them off.

[JamesMannes]

Yeah, I just did that and much to my surprise they're doing the same. Thanks.

Yeah, right! Next you'll be telling us tech support calls you right back!

j/k James - unfortunately you seem to get better response from B&S that we do. Sometimes I wonder if my predicessor (sp?) did something to p them off.

See he got the same treatment. It's who you know man.

[#2#]

See he got the same treatment. It's who you know man.

Apparently.

[Andrew Gardner]

I've got a bag full of them here, if anybody needs one

[John Riggins]

Just for the record:
Last time I called tech support they took my info and said a tech would call me.
He did, within one hour.
He suggested several ways to fix the problem.
I had the problem fixed an hour after that.
The tech called back the next day to see if his suggestions worked.
I was happy with the service.

[#2#]

Last time I called tech support was when they were moving. It took them two weeks to call me back. I had the problem fixed at least a week before they called.

One would think they would have had some kind of plan in place to deal with the calls that came in during their move.

Maybe things have changed for the better since I last called. I hope to never need to call again. Not because of the service but because it would mean I have a(nother) problem. Still, if I run into a problem and can't find the answer here, I won't hesitate to call.