Pcdlrn Error

[erin83]

I was installing PC-DMIS V4.1 on sigma arm dell laptop and it wasn’t installing correctly so I took it off, leaving PC-DMIS V4.0 on the PC

But when we start to use the arm to measure we get an error



“pcdlrn

An unsupported scripting operation was attempted”



Please can you help on this error and also send on details on a correct installation update

[Jan d.]

You may have issues with your PC-DMIS Registry. If you did not properly "Uninstall" your 4.1, the values may still be set for 4.1 and not work in 4.0.

Matt seems to have had more luck than I ever had with installing different versions in diferent directories. I always ended up re-installing due to registry issues.


Jan.

[Wes Cisco]

Let me be the first of the multitude to suggest you get the brand spanking new bouncing baby 4.2MR1. You can download it from the Wilcox site. Of course you can't run it unless your SMA is current. HTH (Hope This Helps)

[Matthew D. Hoedeman]

Try re-installing the older version on top of itself. Sounds like you have a registration issue.

[erin83]

You may have issues with your PC-DMIS Registry. If you did not properly "Uninstall" your 4.1, the values may still be set for 4.1 and not work in 4.0.

Matt seems to have had more luck than I ever had with installing different versions in diferent directories. I always ended up re-installing due to registry issues.


Jan.

Is there anyway to know if you have uninstalled correctly, at the moment the machine is down, so i need to sort soon

[Jan d.]

For me the quickest has always been to just re-install 4.0.

There is apparently a "Uninstall" utility that you can use and it will supposedly clean-up the registry mess. However, you may not have used it when you deleted (did you???).

There are also ways to just clean out the registry. I have never tried that. You can call tech support and they may be able to help you if you want to try that.

But again, either get out the 4.0 disks or download it from their site and re-install may do the trick quickest.


Jan.

[erin83]

ok, things can only get better, been told that no1 know where old discs or password information are, so would i be better off to install new version, if i download the software, i presume it will ask for passwords etc??

[Jan d.]

No, just go here: http://www.wilcoxassoc.com/Versions/v42.htm

You have to have a valid portlock though....



Jan.

[erin83]

Thanks jan, have a vaild portlock, it will take the password that were sent out with v4.1 ?


erin

[Jan d.]

No password required. Just download and install.


Jan.

[erin83]

Thanks jan, got it all sorted