Before I waste my time

[Boomer]

Is B&S tech support offering support on 4.2 yet???

[bw_bob]

I would assume so, unless your craig & let your sma lapse.............

[craiger_ny]

If your SMA is paid you will have the ability to make a phone call. Not saying you'll get through but wihtoout an SMA Hexagon cuts your phone lines.

Probe changers, all I want is some ****ed probe changers and I have to have an SMA.

I am reading their quote for the SMA and it says you need an SMA just for "questions regarding service, special projects, retrofits, training, products, contracts..etc"

The way that reads is I need a freaking SMA just to ask them if they'd be willing to sell me a CMM.

[bw_bob]

If your SMA is paid you will have the ability to make a phone call. Not saying you'll get through but wihtoout an SMA Hexagon cuts your phone lines.

Probe changers, all I want is some ****ed probe changers and I have to have an SMA.

I am reading their quote for the SMA and it says you need an SMA just for "questions regarding service, special projects, retrofits, training, products, contracts..etc"

The way that reads is I need a freaking SMA just to ask them if they'd be willing to sell me a CMM.

Man you better watch it they will add your a$$ to that other class action suit.....

[Wes Cisco]

If your SMA is paid you will have the ability to make a phone call. Not saying you'll get through but wihtoout an SMA Hexagon cuts your phone lines.

Probe changers, all I want is some ****ed probe changers and I have to have an SMA.

I am reading their quote for the SMA and it says you need an SMA just for "questions regarding service, special projects, retrofits, training, products, contracts..etc"

The way that reads is I need a freaking SMA just to ask them if they'd be willing to sell me a CMM.

And why do you have a problem with that? B.G. thinks it is an honorable way to do business, which ought to be good enough for you!

[Gregl]

They Have Tech Support?

I thought the only reliable tech support was right here on the forum.

[Bill **********]

And why do you have a problem with that? B.G. thinks it is an honorable way to do business, which ought to be good enough for you!

Haven't seen him around since that fiasco. To be honest though hes been a lot of help in past. I'm talking 4 or 5 years ago now.

Bill

[Cumofo]

Just do it

Is B&S tech support offering support on 4.2 yet???

They (B&S), are offering classes that's for sure. I just got trained on the west coast using 4.2. The class was supposed to be the 4.0 reporting class, but since the reporting side didn't work, they went to 4.1, and since the 4.1 PPAP didn't work, they went to 4.2.
So I got trained on 4.2FIT, which is pretty much 4.2 5/10/07 release.
Ok?


http://re3.mm-a1.yimg.com/image/2030854658

[inspector212]

Is B&S tech support offering support on 4.2 yet???

I was told by Wilcox that Tech Support is based off the latest released version. So, Yes.

[JamesMannes]

Just in case you don't see my response on the other thread...

Wilcox is owned by ********. Brown and Sharpe is owned by ********. But, each is a seperate company. Wilcox releases stuff to Brown and Sharpe and at that time they put up the notice on their website that they have released the software. What they are not telling us is that they have released it to Brown and Sharpe for testing purposes. Anything you grab from the Wilcox site, until it has been sent to your company from Brown and Sharpe, is "beta".

[Boomer]

thats what I thought

Jimi,

Thats what I thought...I figured out my own problem after a few hours anyway

Tim