I didn't see a FAQ anywhere, so please forgive me if these questions seem redundant if they were convered before. Last year my company purchased a CMM setup and we had a QE that was responsible for the programming and what not. Recently he left the company, and my superiors felt that since I'm in the IT department I could easily trouble shoot the issues they might run in to.
To make a long story short we are using version 3.7MR3. We had some programs for some product we ran last year (15 different part variations). When we went to run this item last week the program was not displaying the correct dimensions to be measured. This only occurred on a few of the programs, not all. The odd thing was these programs were the original copies that we had stored remotely so they could not of been altered. We have since brought in a 3rd party contractor to help us resolve these issues and program a few items for us.
Our contractor has ran into issues with a newly programmed part only running complete in online mode rather than operator mode, the CAD files keep getting corrupted when she alters the program. When I run through the same activites I don't run into any issues. The tech support suggest more memory (currently we have 512MB of DDR2 533MHz with 32MB being shared for video). We don't run any other applications on this machine, and all the background processes look pretty clean. I ordered another 1GB to add into it. Any suggestions would be greatly appreciated. Thanks!
To make a long story short we are using version 3.7MR3. We had some programs for some product we ran last year (15 different part variations). When we went to run this item last week the program was not displaying the correct dimensions to be measured. This only occurred on a few of the programs, not all. The odd thing was these programs were the original copies that we had stored remotely so they could not of been altered. We have since brought in a 3rd party contractor to help us resolve these issues and program a few items for us.
Our contractor has ran into issues with a newly programmed part only running complete in online mode rather than operator mode, the CAD files keep getting corrupted when she alters the program. When I run through the same activites I don't run into any issues. The tech support suggest more memory (currently we have 512MB of DDR2 533MHz with 32MB being shared for video). We don't run any other applications on this machine, and all the background processes look pretty clean. I ordered another 1GB to add into it. Any suggestions would be greatly appreciated. Thanks!
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