Lower Matrix Calibration -- bad results

[dinoblaha]

Hey everyone, hoping someone might know what's going on here.

We had a decent crash today, first one since the machine was set up over three years ago. So decided it was time to do a lower matrix calibration.
However I'm getting results that are nowhere near being within the "0.15" of each other. (see picture)

I'm using a 5x20mm tip. I believe all my probe/motion parameters are as recommended.

We have a 3/4" thick fixture plate mounted on the table. So the calibration sphere is that much higher off the surface of the stone. Could that be causing these values?

LMC.PNG
fixtureplate.jpg

[Yeo Yee Shi]

Hi dinoblaha,

1. have you cleans up the sphere and tip? also cleans up the movement area.
2. sphere and tip tight up nicely?
3. for me, i will setup a new probe for lower matrix but not using probe inside the list. do a probe disable and enable again for weight balance.
4. if the result remain the same, i feel you may need to contact service team to have a look on your HP-S-X1H.

[dinoblaha]

Hi Yeo Yee Shi, thanks for commenting.

Yes, everything has been cleaned. Everything is tight.
I tried doing as you suggested and set up a new probe to run the Lower Matrix Calibration, disabled and enabled... but still got the same results.

I think you might be right to service look at the HP-S-X1H. There are some dings on it from the crash.

[benj118]

Possible bad X1H or wrist?

[dinoblaha]

I think that could be the case.