“Waiting for response : GETPOS”

[Shahidan Firdaus]

Anyone know how to solve this problem? “Waiting for response : GETPOS”
i always getting this pop-up when creating new program. I have to close the pcdmis then restart the machine to settle the error. Anyone know why this happen?

software : 2019R1
controller : FB2
probe head : PH10M
force sensor : TP200

[JEFMAN]

I would try to home the cmm.
(edit/cmm setup/terminal/type "autzer").
I think that the cmm loose the count (I don't know why...), so homing helps to re-find it.

[Shahidan Firdaus]

But after certain time it happen again

[JEFMAN]

Try to clean the scales, check the wiring...

[Shahidan Firdaus]

Done with this but still have the problem

[AndersI]

Or check the Energy Savings set in Windows - don't let Windows turn off (or lower) power to USB ports, serial ports or network cards, no matter how long the computer has been 'unused' (Windows often seems to only consider keyboard and mouse as 'use').

[Peter Fuller]

Also disable FIFO buffering on the serial card.

[Shahidan Firdaus]

Disable FIFO also cannot solve

[JEFMAN]

Did you try to type "status" in the terminal ?
What is the answer ?

[Shahidan Firdaus]

I just solve the problem by clicking “use TCIP” and set the IP address. Thanks for your support