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I'm probably going to get flamed for not having a lot of information on this issue (and not being able to try anything on the program myself) but my boss is trying to help a friend of his out and asked me this question that I don't have a confident answer to. Plus I'm curious to know for myself because I'll probably run into this at some point in time.
Pertinent information: DMIS 2019 R1 and a Leitz probe, not sure which head exactly but the issue sounds software related.
The guy has a program that has constant contact linear open scans in it that were programmed to the CAD. The CAD model was revised and the old model was replaced with the new model. Before the CAD was replaced, the program ran just fine with no issues. After the CAD was replaced, it crashes at the scans. All the touch trigger points work with no issues. As far as I know, the scanned surface didn't change shape or contour.
What could be causing this issue?
Since the CAD was replaced, I would go into the graphics selection section in the scan and reselect the surface(s) being scanned but I'm not 100% confident in that answer since I've never had this issue before. And, as previously stated, it's not my program or even at my shop so I can't try my theory.
Pertinent information: DMIS 2019 R1 and a Leitz probe, not sure which head exactly but the issue sounds software related.
The guy has a program that has constant contact linear open scans in it that were programmed to the CAD. The CAD model was revised and the old model was replaced with the new model. Before the CAD was replaced, the program ran just fine with no issues. After the CAD was replaced, it crashes at the scans. All the touch trigger points work with no issues. As far as I know, the scanned surface didn't change shape or contour.
What could be causing this issue?
Since the CAD was replaced, I would go into the graphics selection section in the scan and reselect the surface(s) being scanned but I'm not 100% confident in that answer since I've never had this issue before. And, as previously stated, it's not my program or even at my shop so I can't try my theory.
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