Weird issue trying to export report to PDF

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  • Weird issue trying to export report to PDF

    We have our programs set to "prompt" when exporting a pdf report to a specified folder we setup in the print report setup page.

    Normally, when we press the "print report" icon, you begin to see the small dialogue box showing that its printing each page to the specified folder.

    Fast forward after what appears to be some IT updates and now when we hit that button, the small dialogue box still shows up but pauses and then another window pops up with "output file name". It always defaults to the folder that the program is located in. Ive never seen this behavior before. Any ideas why this extra step is now popping up?

    Picture of the new window attached:
    Attached Files

  • #2
    Looks like Amyuni (pdf driver) is also displaying a dialog. Not sure what would cause this.

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    • #3
      You need write access to Computer\HKEY_CURRENT_CONFIG\Software\PC-DMIS 50 Converter in the Registry. Run regedit.exe or talk to IT...
      AndersI
      SW support - Hexagon Metrology Nordic AB

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      • #4
        are you running pc dmis as admin this happens to me if we dont run pc dmis as admin because of permissions

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        • AndersI
          AndersI commented
          Editing a comment
          See my comment above...

      • #5
        Originally posted by AndersI View Post
        You need write access to Computer\HKEY_CURRENT_CONFIG\Software\PC-DMIS 50 Converter in the Registry. Run regedit.exe or talk to IT...
        What is the procedure after I access this?

        Thanks

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        • neil.challinor
          neil.challinor commented
          Editing a comment
          Right click, select permissions then check the security settings.

        • db1561
          db1561 commented
          Editing a comment
          This worked, thank you!

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