Send in your detailed crash reports to support a constantly improving software experience.
When sending a crash report please include:
Error Report Window.png
Example of the crash report window.
Including a description in your crash report is crucial to ensure our development teams can fully investigate the cause and work towards a solution. The more information you provide, the better the result.
We identify development priorities based on the number of crash instances received. Every crash report is logged, processed and monitored on our secure development server. After which, development teams are assigned to work on fixes which are regularly released in our service packs.
We are also able to offer a more tailored development service, by monitoring machines sending in the highest number of crashes. In this instance, by identifying the PC-DMIS licence number, we can reach out to the top ten machines and work on resolving your unique crash causes.
Thank you for keeping us informed and supporting the continual development of PC-DMIS.
When sending a crash report please include:
- Your email address, so we can contact you if we require further information
- A description of the crash and what you were doing in advance of this
Error Report Window.png
Example of the crash report window.
Including a description in your crash report is crucial to ensure our development teams can fully investigate the cause and work towards a solution. The more information you provide, the better the result.
We identify development priorities based on the number of crash instances received. Every crash report is logged, processed and monitored on our secure development server. After which, development teams are assigned to work on fixes which are regularly released in our service packs.
We are also able to offer a more tailored development service, by monitoring machines sending in the highest number of crashes. In this instance, by identifying the PC-DMIS licence number, we can reach out to the top ten machines and work on resolving your unique crash causes.
Thank you for keeping us informed and supporting the continual development of PC-DMIS.
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