Probe Utility Tools not found

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  • Probe Utility Tools not found

    IT loaded ver 2019 onto laptop. When I try to build a probe there is nothing there. Is there a Utilities file that needs to be loaded onto the laptop?
    sigpicSummer Time. Gotta Love it!

  • #2
    Are you clicking on No Probe Defined first (drop list appear empty if you're not)
    Automettech - Automated Metrology Technology

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    • #3
      Yes, that is how I found out there is no probe utilities installed. There is the Probe.dat file for 2019
      sigpicSummer Time. Gotta Love it!

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      • RIDER
        RIDER commented
        Editing a comment
        Have you tried copying the C:\Users\Public\Documents\Hexagon\PC-DMIS\2019 R1\ file from the CMM computer and pasting on the laptop?

    • #4
      There is a new favorites button next to the new shopping button in the calibration window, make sure it's not active.
      Systems Integrator
      Hexagon Manufacturing Intelligence

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      • #5
        Thanks Peter, that was it. What is the favorites button for?
        sigpicSummer Time. Gotta Love it!

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        • #6
          I honestly haven't touched 2019 yet, I'm not technically part of the apps group so I don't get the exposure through the training classes. I only know this because I fielded a tech support with the same question.
          Systems Integrator
          Hexagon Manufacturing Intelligence

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          • #7
            Originally posted by Paul Sarrach View Post
            What is the favorites button for?
            Favorites is a filter, so you don't have to wade through all possible items in the probe build list. If you mark everything you actually own as Favorite you can click the Favorite button, and only see those you have marked, when building a new probe.

            AndersI
            SW support - Hexagon Metrology Nordic AB

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            • #8
              So what brilliant rocket scientist at Wilcox decided to have this new Favorites button on by default for a new install where no probes are built yet, leading to both Peter's tech support call and this thread?

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              • #9
                Originally posted by AndersI View Post

                Favorites is a filter, so you don't have to wade through all possible items in the probe build list. If you mark everything you actually own as Favorite you can click the Favorite button, and only see those you have marked, when building a new probe.
                That makes perfect sense to me. Which is cool. Because there are only a few things I would need to filter. Thanks
                sigpicSummer Time. Gotta Love it!

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                • #10
                  Originally posted by Ego Murphy View Post
                  So what brilliant rocket scientist at Wilcox decided to have this new Favorites button on by default for a new install where no probes are built yet, leading to both Peter's tech support call and this thread?
                  That's what I thought. lol
                  sigpicSummer Time. Gotta Love it!

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