Installation trouble

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  • Installation trouble

    We have just downloaded V4.1 but I get an error when starting PCDMIS "Unable to open download file"
    I would think our adminstrator followed the instructions from the Wilcox site correctly.
    I know this is not much to go on. This is my first attempt in getting a download and I must admit I am ignorant where to start with this problem.
    Any help would be appreciated.
    ["Paper is poverty,... it is only the ghost of money, and not money itself." --Thomas Jefferson ][/SIGPIC]

  • #2
    In your previous version's folder you should find a file called downl.oad, this is what it is referring to. Also, look for a comp.dat file too and put that in the new 4.1 folder.
    sigpic

    James Mannes

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    • #3
      Maybe "downl.oad" file? Was this file copied from the previous version to current version?

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      • #4
        Originally posted by JamesMannes View Post
        In your previous version's folder you should find a file called downl.oad, this is what it is referring to. Also, look for a comp.dat file too and put that in the new 4.1 folder.
        I think James meant COPY these files to the new 4.1 folder. Actually, it is better to copy the old install's folder, re-name it PC-DMIS V4-1 (can't use the .), and install 4.1 into that folder. Then, all your necessary files are there. There is a whole thread about the best way to install a new version here.

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        • #5
          Thanks for the help.
          We did just as James recommended. The download opened up.
          thanks again
          ["Paper is poverty,... it is only the ghost of money, and not money itself." --Thomas Jefferson ][/SIGPIC]

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