WHAT WOULD YOU RATHER HAVE FROM HEXAGON/WILCOX?

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  • WHAT WOULD YOU RATHER HAVE FROM HEXAGON/WILCOX?

    We've been paying for the SMA's but I've only upgraded 1 time in the last 2 years because of the poor quality of the products.

    Give me fewer/better.
    72
    More version releases, better quality
    1.39%
    1
    Same version releases, better quality
    16.67%
    12
    Fewer version releases, better quality
    80.56%
    58
    No change, happy with current methods
    1.39%
    1
    Last edited by dfiola66; 03-29-2006, 11:06 AM.
    sigpicDF

    The "NEW AND IMPROVED" Golden Rule!

  • #2
    QUALITY over quantity every time!
    James Temmen

    There is no job so simple that it can't be done wrong.

    Comment


    • #3
      I am pretty sure there is some sort of marketing idea behind all the "New" versions...but, if they really listen to the users, maybe they will change how they do things. This poll is truly a clear sign for them of what to do next....

      We'll see.
      Jim Jewell

      Comment


      • #4
        I voted #2. I could care less how many times they release a product. I just want it released in a stable and relatively crash free state. Which by the way, leads to fewer releases anyway

        Comment


        • #5
          I would like to see Wilcox concentrate on making what we have now work like it is supposed to. What a novel idea, a version that is bug free and doesn't crash.

          Does anyone really think we need more "bells and whistles" to do our job.
          Last edited by Lawrence Hardtacke; 03-29-2006, 01:34 PM.

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          • #6
            I still run 3.5 mr1. It works for me.
            sigpic


            Was
            Pc-dmis 3.5 MR1 B & S 2009 MR1

            Now
            2010 MR3

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            • #7
              I love the new bells and whistles, it's the "unenhancements" that get to me.
              PC-DMIS 2016.0 SP8

              Jeff

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              • #8
                What I would REALLY like to see (not that it would really apply to me for the most part) is that if you were under an SMA when V3.5 came out that you would get ANY AND ALL mr's for that version for all time, while still under an SMA or not. Also, I would REALLY like to see them go to the PATCH method of fixes so you can download and install ONLY the patch you need for the bug you have instead of an entire new version that might have messed up something else that you use that worked fine.
                sigpic
                Originally posted by AndersI
                I've got one from September 2006 (bug ticket) which has finally been fixed in 2013.

                Comment


                • #9
                  I agree with Matt. Sure would be nice to have all the bugs fixed in a release before major improvements are released. We maintain our SMA and we get a break because of all the machines we have but it really is a pretty big expense and sometimes I have to wonder if the gain is worth the pain.

                  The releases should be much more trouble free.

                  Hilton
                  Hilton Roberts

                  "Carpe Cerveza"

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                  • #10
                    Thanks, bro
                    sigpic
                    Originally posted by AndersI
                    I've got one from September 2006 (bug ticket) which has finally been fixed in 2013.

                    Comment


                    • #11
                      SMA Solution!!!

                      Reliability = Quality/Time
                      I get my SMA from Terminix...
                      A lot less expensive and actually gets rid of the bugs...

                      Comment


                      • #12
                        I don't know if Hexagon/BnS does this or not, but maybe they need a broader range of testers before they sell an upgrade.

                        Some testers who work with plastics, sheet metal, fixtures, aerospace, etc. That way they'll get a broader range of feedback from the people who use it. A discount or free upgrades would be nice too, for the trouble of helping them test their product.

                        Anyone know what they currently do?
                        "Your mom goes to college."
                        Kip

                        Comment


                        • #13
                          Yeah, they make US pay for the privilege of beta testing the software, about 95% of the time.

                          I have heard that you can sign up to be a beta tester for them, but I do not know what you might get out of it (if anything).
                          sigpic
                          Originally posted by AndersI
                          I've got one from September 2006 (bug ticket) which has finally been fixed in 2013.

                          Comment


                          • #14
                            Ha, you get a reduction on your SMA cost. Go figure...
                            kb
                            RFS Means Really Fussy Stuff

                            When all you have is a hammer - everything looks like a nail....
                            sigpic

                            Comment


                            • #15
                              What is some clever names you can come up with for "SMA"
                              sigpicSummer Time. Gotta Love it!

                              Comment

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