upgrading to 3.7mr3

[cmmmike]

I load 3.7mr3 on my computer. I get this error message

Tactile probing, cmt, laser, or vision must be enabled in the lock.

What does this mean?


I downloaded from the the wilcox site. I then copied my old version to a different harddrive and renamed it from 3.5mr2 to 3.7mr3 and installed to this folder. I go to run it and it gives me the error message above.

Lets see who can fix the problem first. I also have a call to tech support.

Thanks for the help.

[#2#]

I would first check to ensure that your dongle is connected properly. Did your SMA expire?

[cmmmike]

The SMA is current and the Dongle is connected. I have been useing 3.5mr2 this morning

[Duckhunter]

probing options

had the same issue, believe that I ended up calling tech support...think you need a diffrent code.

Tim

[Wes Cisco]

I think you need B&S to email you a fresh software key for 3.7MR3 and run that.

[cmmmike]

I ask if I would need a new code when I called about sending it to me on a CD. They said it was not put on a CD and I would have to download it. I also ask if I would also need software key to work it. they said no. that person must have been new there.

I just got off the phone with B&S and they had to give me some new key numbers.

Thanks for the help. You bet them by 10 mins

[Wes Cisco]

I ask if I would need a new code when I called about sending it to me on a CD. They said it was not put on a CD and I would have to download it. I also ask if I would also need software key to work it. they said no. that person must have been new there.

I just got off the phone with B&S and they had to give me some new key numbers.

Thanks for the help. You bet them by 10 mins

Yeah, sorry about that, it is kind of an off day for us, we will do better next time. But at least we gave the right answer the first time you asked.

[craiger_ny]

...Thanks for the help. You bet them by 10 mins

I appologize on behalf of the entire forum for beating B&S by a mere 10 minutes, it must be because so many of us were on lunch break but I'm not here to make excuses. We usually beat them by days, please do not get the wrong impression we'd like for you to give us a chance normally we are much better than B&S. This case was an exception I swear.

[cmmmike]

I will let it slide this time.