URGENT need of answers

[J Temmen]

Our system is shutting down every time we open the graphics window. We open PC-DMIS in a very minimalized screen so that all you see are toolbars, then we turn off the graphics window, at this point you can open everything else to full size, the problem is every time you open the graphics window it shuts down PC-DMIS completely. We have tried everything "tech support"? has offered and even updated our graphics card to no avail. Any help would be greatly appreciated as we are dead in the water.

[Duckhunter]

reinstall??

Have you tried uninstalling PC-DMIS and reinstalling it??

[Wes Cisco]

It certainly sounds like a problem with the way your 'puter is handling the graphics. You say you "updated" your graphics card. Did you install a new card? Is it pc-demon friendly? Are the correct drivers installed? Do you have any other CAD based application you can try on the system? When did the problem start? What could have changed, (other than graphics card failing), between the last time it worked and the first time it failed? Sorry to only offer questions, but it is the only way I know to narrow it down.

[SABarber]

the version you are running is always a good thing to put with these issues.

[why me]

you maybe running out of virtual memory. are you running any other applications? I find pcdmis does all kinds of funky things when other applications are running.

[J Temmen]

3.7mr3

Tim; Yes we have and it didn't work.

Wes; This is the only thing we use the computer for, no other apps, it had been working but crashed frequently fro the past couple of months so Tech support told us to upgrade our service pack from 2 to 4 and that would appear to be the catalyst. The video card we installed does have the correct drivers and is the same card we have on a similar system.

[Wes Cisco]

Well, this may sound like a dumb question, but did you try a clean install of windoze with sp2and the new graphics card? Are you using ATI grapichs card? Which version of the demon? Did you try putting the old card back in? Is there any chance you could try a different computer? I am not an expert, but seems to me it could be something in the computer besides the graphics card, that is causing the problem, but I do not know what that would be.

[rebeldude]

Your ram may need to be pulled out and cleaned with an eraser. Try that. Occasionally, ram will corrode from a minimum of moisture. Try pulling it out and running an eraser across the gold contacts. Be sure to put them back in the way they came out

[JamesMannes]

We were having a poblem looking at a 95 page pdf document. It turned out our hard drive was beginning to fail. Luckily, right before it blew its' last fart I backed r'up. Just my nickels worth.

[Couleer]

Your ram may need to be pulled out and cleaned with an eraser. Try that. Occasionally, ram will corrode from a minimum of moisture. Try pulling it out and running an eraser across the gold contacts. Be sure to put them back in the way they came out

Had something like this. One bank of ram went out. Do you hear a faint beep at times? If I remember it happens the beep when you first boot up. Caused all kind of trouble.